Frequently asked questions from customers
When will my order be shipped?
When will my order be shipped?
Orders placed on weekdays before 5:00 PM will be shipped the same day.
How will my order be delivered?
How will my order be delivered?
Delivery is via DHL or PostNL. Delivery usually takes place the next working day between 9:00 and 18:00. Unfortunately, we cannot guarantee the exact delivery time.
How do I track my order?
How do I track my order?
Once your order has been shipped, you will receive a track & trace code by e-mail. This allows you to track your package step by step.
Can I return my order?
Can I return my order?
Yes. You can return a product within 30 days of receipt, provided it is unworn, unwashed, and in its original packaging. If the return does not meet these conditions, we may refuse it or apply a partial refund.
Who pays for the return shipping?
Who pays for the return shipping?
The return shipping costs are for your account. We advise using a trackable shipping method, as we are not responsible for returns lost in transit.
When will I get my money back?
When will I get my money back?
As soon as we have received and checked the return, we will process the refund within 7 days via the original payment method.
Can I pay afterwards?
Can I pay afterwards?
Yes, you can pay afterwards via Klarna
Are the shirts 100% original?
Are the shirts 100% original?
Absolutely. Every shirt is carefully checked for authenticity before it goes into our webshop. We only sell official football shirts.
Will the shirt in the picture be exactly like the one I receive?
Will the shirt in the picture be exactly like the one I receive?
Yes. Each shirt is photographed individually. So you buy the exact shirt you see in the photo, not a similar one.
